At Joya Life PTY LTD (ACN: 689 733 935), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and interact with our website and services. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

1. Information We Collect

We collect personal information when you visit our website, register for an account, or interact with our services. The types of information we may collect include: 

• Personal Identification Information: Name, email address, phone number, etc. 

• Account Information: If you create an account, we collect details like your username, password, and preferences. 

• Usage Data: Data regarding how you use our site, including cookies, device information, and IP addresses. 

• Transactional Data: If you make purchases or book consultations, we may collect payment details. 
  
  
  

2. How We Use Your Information

We use your personal information to: 

• Provide and improve our website and services. 

• Process transactions, bookings, and consultations. 

• Communicate with you regarding updates, promotions, or customer service. 
• Personalise content and recommendations.

3. Data Security

We implement a range of security measures to protect your personal data, including encryption, secure servers, and regular monitoring. While we aim to protect your information, no data transmission over the internet can be guaranteed as completely secure.


4. Data Sharing

We do not sell or rent your personal information. We may share your data with trusted third parties for service improvements, legal obligations, or with your explicit consent. We ensure that any third parties handling your data do so in compliance with Australian privacy laws. 


5. Your Rights

As a user, you have the right to: 

• Access and correct your personal data, including scorecard results and account information. 

• Request the deletion of your personal data (subject to certain legal restrictions). 

• Withdraw consent for the collection of your data at any time. 
• Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly. 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. 


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing them with your personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page.


9. Contact Us

If you have any questions or concerns about how your data is handled, please contact us at: 

Joya Life PTY LTD 
ACN: 689 733 935 
info@joyalife.com.au